FAQ

How long does the battery last?

Up to 24 hours of playtime on a single charge, depending on volume and lighting use.

How do I charge it?

The speaker charges via USB-C.

What do the RGB lights do?

Kontrol has 4 color-changing lighting modes -- cycle through them to match the vibe, or turn them off if you just want the sound.

How long does shipping take?

Orders are processed within 1-3 business days, and we currently offer free shipping on every order within the United States. You'll get a tracking number by email as soon as it ships.

Do you ship outside the United States?

Right now we only ship within the United States.

What's your return policy?

We offer a 30-day return policy from the date you receive your speaker. Reach out to us first through our contact page to start a return. Unless the item arrived damaged, defective, or incorrect, the customer covers return shipping; if something arrived wrong or broken, we'll cover it and make it right. See our full Shipping & Returns page for details.

How do I contact you?

The fastest way is our contact form -- we personally read and respond to every message.